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Our clients say that what makes us special is that they trust us – and trust is quite an issue in the property world. But before you get to know us, we know it can be difficult to decide which estate agent to help you sell or let your home.

Recommendations from friends and family are a great place to start which is why our reputation is of the utmost importance to us. That is why we have built a reputation as the property firm for discerning people; we are passionate about property and are committed to delivering an excellent, reliable and proactive service of which we can be proud.

We are the oldest independent agents in Plymouth, and despite others falling away during the recession, we have survived due to the experience we have in every kind of market environment.

It’s important to know what you should expect if you choose us, what commitment we make to you, service will you receive and what process will we undertake to make your move as simple and effective as possible?

Our knowledge is unrivalled; our firm is headed by two leading agents with many years’ experience in all areas of property from commercial to sales, lettings and development. Our agents are a mix of ages to make sure that we keep our approach fresh but our decisions wise.

We want to show that we mean what we say, and we do that by offering some extraordinary guarantees that back up our words with action;

Our philosophy is that we will treat you as we would wish to be treated ourselves with friendly, efficient and honest support and advice. We will never elaborate on the facts or withhold information from you to benefit ourselves and will never promise you anything we cannot deliver. We will make time to explain the whole process in detail and make sure you are fully informed of our plan to market your property We’ll agree service levels so you know exactly what to expect. You will have complete transparency in our dealings with you. Everything is documented to ensure a complete record of progress.

Our years of experience of the local markets mean that we promise you an honest and accurate market appraisal, not a false overvaluation to win your business. You will always have a named point of contact and know who to go to for advice.

By being constantly in touch with both the buyer and the seller our service becomes proactive - we become aware of any potential issues and we are able to deal with these before they become a problem.

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