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  • The first rule of agency: viewings sell houses. The more viewings you get - the more chance you have of selling

  • Prepare well for viewings, and accept everyone who wants to see it, even those who haven’t sold their own yet

  • The second rule of agency: People often buy something different than planned; it's why agents keep sending details of properties you don't think you want!

  • First impressions count; the doorstep can make or break a viewing. So, tidy up, make beds, clear away dishes, clear worktops and de-clutter. Keep the pets away, invest in some plastic stacker boxes: they are great for an 'instant tidy up' and put them in the back of the car just before the viewing

  • The average buyer will spend 10 maybe 15 minutes in your home before they decide to buy or not so it's the overall impression that the property makes that is important

  • Make it clean, homely and welcoming

  • People love their dogs, but hate the smell of other peoples. If you can, keep yours out of sight

  • Food smells. 'Air freshener' does exactly what it says on the can. One squirt can transport you from the heat of last night's Indian Madras to the cool of the pine forests of Northern Sweden in the time it takes the door bell to ring. A pot of fresh flowers, a mirror above the mantelpiece, a print on the wall

  • Talk to your agent - remember it's their job - they sell houses everyday and listen to what they say
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